Privacy Policy

1. Introduction

NaZaVPN ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our VPN service and applications (collectively, the "Service").

2. Information We Collect

2.1 Account Information

When you create an account, we may collect:

• Username or email address
• Encrypted password
• Device identifier (for guest accounts)

2.2 Payment Information

Payment transactions are processed by third-party payment providers (such as Apple App Store, Google Play, or Stripe). We do not store your credit card numbers or banking details. We only retain transaction IDs and subscription status for service fulfillment.

2.3 Technical Information

We may collect minimal technical data to operate and improve the Service:

• Connection timestamps (not browsing activity)
• Device type and operating system version
• App version
• Approximate location (country level, derived from IP address, for server optimization)

3. What We Do NOT Collect

We maintain a strict zero-log policy. We do not collect, monitor, or store:

• Browsing history or websites visited
• DNS queries
• Traffic content or data
• Original IP addresses associated with VPN activity
• Connection logs tied to user identity

4. How We Use Your Information

We use the collected information solely for the following purposes:

• To create and manage your account
• To provide and maintain the VPN service
• To process payments and manage subscriptions
• To communicate important service updates
• To improve app performance and user experience
• To comply with applicable legal requirements

5. Data Sharing

We do not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:

• Payment processors: Transaction data necessary to process payments
• Legal requirements: When required by law, court order, or governmental request
• Service protection: To protect the rights, safety, and security of our Service and users

6. Data Security

We implement industry-standard security measures to protect your data, including AES-256 encryption for VPN tunnels and encrypted storage for account credentials. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain account information for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

8. Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

To exercise any of these rights, please contact us using the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

support@nazavpn.com